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Return Goods Authorization (RGA) for Wholesale Trade

Wholesale Trade · NAICS 42 · Return Goods Authorization (RGA)

A Return Goods Authorization (RGA) is a formal document that allows a customer to return products to a wholesaler. In wholesale trade, returns can be complex due to bulk quantities, shipping logistics, and restocking. This RGA template helps you control the process by specifying deadlines, restocking fees, and condition requirements. It ensures that returns are properly authorized and tracked, reducing disputes and protecting your margins. Use this tool to create a professional RGA that sets clear expectations and streamlines your returns process.

When you need this document

• A customer requests to return damaged or defective goods received in a recent shipment.
• You need to authorize a return for an over-shipment or incorrect item sent to a buyer.
• A long-standing customer has a one-off order error and you want to accommodate a return with a restocking fee.
• You require a formal record before accepting any returned goods from a wholesale buyer.
• Your company policy mandates that all returns have a pre-approved RGA number.

What the generated draft includes

• Wholesaler and customer contact details
• Original invoice reference and RGA number
• Reason for return and deadline for receipt
• Restocking fee percentage and condition requirements
• Instructions for shipping prepaid and packaging
• Signature blocks and authorization statement

Self-help document generator: you get a structured draft based on the facts you provide. It is not legal, tax, or financial advice; verify jurisdiction-specific rules before sending.